Preparing for the next great idea- Extra ingredients for Change Management

Change success (the accomplishment of business objectives near and long term) requires connecting work and motivation to vision/idea/change and vice-versa. That means strategy must make sense and the "make sense" must be transferred to the employees in a way they will accept.

While this seems obvious I find most executives understanding it only on a surface level.

If this loop of idea and work does not exist and/or is not understood then that is the first step in the process of introducing change ideas. With a clear understanding of what it takes to get things done, assuming a change idea will facilitate that process, anyone in the organization should be able to communicate an idea.

Convincing may be a more data/emotional discussion.

An organization that does not have a communication channel for ideas for change has a serious structural problem.

In my own work with change management I make a point of weaving that channel somehow into the formal or informal structure to make it easier for the next idea to be heard.

Best practices- Assumptions that feed the loop

There are many times in business where I watch "best practices" being repeated (and cringe). In change that happens when the practitioners get together to decide what works. The process of coming to that decision is much like the one they would use for “readiness assessments” usually based on a resistance model. If the stakeholders they ask say they resisted less as a result of the model or approach then the practitioners feel they have a best practice. And so the loop feeds itself.

If you start with one assumption- in this case a resistance model- and that assumption is wrong you can never have a best practice.

As a client look at your practitioners’, internal and external, assumptions. Question them and hire appropriately. You will then be ahead of the executive next door and free of “the loop”.