Fast Company, “Why Faking Enthusiasm is the Latest Job Requirement” will get your blood boiling- especially if you read the comment section. Thinking about it makes me snicker. How many times have I heard the word, “engagement” in organizations? “What can we do to get them engaged?”. From a senior leader, “how are you going to engage this particular stakeholder group?”. (OK maybe that snicker is a sneer with the inside-my-head response, “I would ask YOU the same question”).
It is almost refreshing to meet those employees who are NOT faking it. You are supposed to go full bore with no qualms. You are certainly not supposed to complain. It is those who toe the line right in the middle that amaze me. They just kind of HANG IN THERE.
Let’s put a change spin on this
No one should have to fake anything that has to do with their job or change. They, equally, should not be expected to cheerlead their way through life and their role. Both sides of this equation have to be looked at. What do those happy-go-lucky-love-my-job people get for their energy?
As some of the comments suggest money is not everything, but seems to be pretty important. There is a level that the money has to be at. That is different for everyone, different for roles and levels, but there is always that level for every role that is the bottom. A post like the Fast Company one comes along when that level has been broached in a downward direction.
Productivity is up, wages are down.
There seems to be a factor there that might engage people.
Nothing is going to change (although take heart CM practitioners rates have definitely gone up this year) soon in the wage arena.
My suggestion then is that things make sense at some level. For change it is because work fits into something bigger than the individual stakeholder. For a job it might be that ones skill is being used/leveraged. For a role it might be that this can be a stepping stone to the hop-and-skip-to-work roles.